1. The item can be exchanged with another item of same value or higher or with a voucher valid up to 2 months within 15 days of delivery date. Please contact us by sending an email to [email protected] with your contact details before returning the item.
  2. The item may only be returned by presenting the receipt or gift receipt.
  3. No refund is offered if the returned item is damaged or used.

 

Transport Damage

Although we do our best to make sure that the products are safely packed, we are not responsible for any lost or damaged items sent by local postal services, however, please do contact us on [email protected] including your contact details and photos of damaged item.

 

Need help?

Contact us at [email protected] for questions related to refunds and returns.